Future of Insurance, Sydney 2025
The Australian market is currently navigating significant economic challenges, including persistent inflationary pressures, rising economic losses from natural disasters, increasing cyber threats, and ongoing market uncertainties. In this environment, insurance leaders must prioritize enhancing operational efficiency, adopting proactive loss mitigation strategies, and delivering exceptional customer experiences. By embracing these strategic priorities, insurers can create a clear roadmap to build lasting brand loyalty and sustain competitive advantage in a
technology-driven landscape.
At LTIMindtree, we are pioneering Exponential Productivity through advanced Pervasive AI solutions, transforming the insurance and engineering lifecycle. By embedding innovative AI methodologies across operations and IT, we empower insurers to effectively address complex industry challenges, unlock significant efficiency gains, scale innovation, reduce operational costs, and enhance strategic decision-making. Our holistic approach positions insurers to achieve tangible business outcomes and thrive in an evolving digital landscape.
Our strategy is built on three core pillars, each backed by innovative platforms and solutions designed to deliver tangible business outcomes. These pillars represent our holistic approach to driving innovation and productivity at scale—
AI in Everything, AI for Everyone, and Everything for AI.
By embedding AI across every touchpoint, empowering all stakeholders with personalized experiences, and ensuring scalable AI adoption with governance and compliance frameworks, we help insurers streamline operations, make smarter decisions, and unlock new growth opportunities. Discover how our AI-driven solutions are reshaping the insurance landscape and unlocking new possibilities.
Pervasive Intelligence for Exponential Productivity
Reimagining processes and
modernizing legacy systems with
AI-driven tools.
AI powered Legacy modernization by automating reverse engineering, arch refactoring and forward engineering
Gen AI led End to end test life cycle automation with automated BDD , Test scrip generation, Test data creation
AIOps co-pilots powered by Enterprise knowledge fabric bringing in over 40-50+% cost savings, Continuous transformation and CSAT improvement
Driving profitable growth and improving operational efficiencies for all stakeholders and business personas.
Profitable growth through AI driven intake, new products and effective decisions
Responsiveness and efforts savings
by eliminating manual touch points across claims and corporate functions (HR, legal, finance)
Improved sales and customer satisfaction through personalized communication and servicing
Foundational elements for Scaling AI adoption with governance, compliance, and lifecycle management frameworks.
End-to-end lifecycle management of AI solutions supported by tools and practices
Insurance Knowledge Fabric and Agentic Framework supporting underwriting, claims, and distribution
Responsible AI Compliance Blueprint and Controls (Data | Architecture | End Users) for Insurance
Impact Stories: Pervasive Intelligence in Action
Gen AI Infused
Business Ops
Intake Automation
65% - 85%
Gain
Hyper Personilzed Interactions
5X
Faster
Productivity Co-Pilots
30%
Gain
Gen AI Infused
Engineering
AI led Legacy Modernization
25% - 40%
Faster
AI led QE Acceleration
40% - 70%
Gain
Duck Creek Leapfrog - AI led remediation
35% - 40%
Efficiency - Remediate, upgrade
AI Knowledge Fabric
for Agility
Knowledge fabric driven SDLC
30% - 50%
Quality Improvement
C2P (Concept to Prod) in a week Architecture
60% - 70%
Time to Market
AI Marketplace
20% - 30%
Acceleration
Reliability Engineering
for Zero cost run
Apps/Data Observability
100%
Availability
AI Guided Resolution
40+%
Efficiency
Smart Knowledge Fabric
20% - 40+%
Efficiency
What to Expect
Innovative Solutions
Explore real-world use cases of AI across the insurance lifecycle
Live Demonstrations
See our solutions in action through
hands-on demos
Expert Insights
Learn from industry experts about the latest AI trends and how to scale innovation
About LTIMindtree – A Trusted Partner to Industry Leaders
LTIMindtree is a leader in the global insurance space, partnering with some of the world’s top insurance organizations to deliver scalable, innovative solutions.
10 of
Top 15
P&C Carriers
in US
3 of
Top 10
Global
Reinsurers
7 of
Top 10
Insurance
Brokers
5 of
Top 20
Life/Health
Insurers in US
10 of
Top 15
General Insurers
in Europe
Meet Our Insurance Leadership
AMIT UNDE
EVP, Chief Strategy and
Technology Officer, Insurance,
LTIMindtree
TEDDY THOMAS
AVP, Business Head,
Australia & New Zealand,
LTIMindtree
SAKTHIVEL SABANAYAGAM
Head of Enterprise AI Platforms,
AVP, Enterprise AI & Cloud Architecture,
LTIMindtree
